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Rideshare apps like Uber have changed how we get around. They’re fast, affordable, and convenient for many people. But what happens when things go wrong?
Whether you’re a passenger, a pedestrian, or another driver, getting into an accident involving an Uber can leave you confused about what to do next. Who’s responsible? Does Uber pay for your injuries? Do you sue the driver or the company?
Here’s exactly what you need to know and do to protect your rights and your health.
Step 1: Make Sure Everyone Is Safe
Before you think about insurance or lawyers, check for injuries. Call 911 if anyone looks hurt, even if it seems minor. Shock can hide symptoms really well.
If you’re a passenger, stay calm. The Uber driver is still working as any other driver in a collision. Your first priority is the safety of you and everyone in the vehicle.
Step 2: Call the Police
Even if the crash seems small, get a police report. It’s one of the most important documents when it comes to dealing with Uber, their insurance partners, and your own provider.
This helps you:
- Have an official record of what happened
- Document who was present
- Help prove fault later
Don’t let the Uber driver talk you out of this. A police report can make or break your case, especially if you need to file a claim with an Uber accident lawyer later.
Step 3: Gather Information
You want to collect as much detail as possible. Take note of:
- Driver’s full name and contact information
- The vehicle’s license plate and number
- Names and numbers of any witnesses nearby
- Police officers’ names and badge numbers
Also, make sure to screenshot your trip details from the Uber app and take pictures of all damage and visible injuries. You can ask someone else to help you if you feel too shaken.
Step 4: Report the Accident to Uber
Open the Uber app, go to the Help section, choose your trip, and report the crash. You can submit a report directly through the app this way.
Uber has a team that handles accident claims, but they’re not always on your side. They might just pass your information to their insurer. But reporting to them is still a good idea to document that you did take action.
Step 5: Seek Medical Attention
Car accident injuries can be sneaky. Things like whiplash, internal bleeding, and concussions might not show symptoms immediately. If you do have visible injuries, proceed to this step before you even call the police.
But if they seem minor or nonexistent, you can follow the previous steps and then go to urgent care or your doctor. Tell them you were in a car accident, so you can have a medical record that links your injuries to the crash.
Step 6: Know Your Legal Options
If you’ve been injured in an Uber accident, you may be entitled to compensation for:
- Medical bills
- Lost wages
- Pain and suffering
- Emotional distress
Depending on the situation, a qualified and experienced uber accident attorney can recommend the right legal action to take. They can help you deal with legal teams and insurance representatives, maximize your compensation, and handle specific laws in your state.
